Call Center Supervisor
Key Result Areas• Manage the performance of staff , analyze, identify areas for improvement and generate productivity reports in line with set targets and customer service standards
• Plan , budget and monitor implementation of call Centre activities in line with the divisional work plan.
Qualifications
• Bachelors degree in Business Administration, Social Sciences
• 3 years experience in Call Center Management
Employment type: Full time
Country: Uganda
City / Location: Kampala
Job category: Banking
Min. years of experience: 3 years
Closing date: February 28, 2013 - 5pm
How to apply:
The General Manager , Human Resources
Centenary Bank
P. O. Box 1892
Kampala
