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Monday 19 August 2013

Regional Coordinator, Advocacy Job Officers in Uganda - World Vision Uganda

Job Title: Regional Coordinator, Advocacy (Northern & Karamoja Region)

Employer: World Vision Uganda

Duty Station: Gulu

Application Deadline: 30th Aug 2013

Key Responsibilities

• Coordinate advocacy and campaign interventions in Karamoja and Northern regions, ensuring linkages and coherence between engagements at the Area Development Programme (ADP), Cluster, Regional and National levels, in the context of  integrated ministry (IM)

Associate Director, Health and HIV/AIDS Job Vacancy at World Vision Uganda

Job Title: Associate Director, Health and HIV/AIDS

Employer: World Vision Uganda

Duty Station: Kampala

Application Deadline: 30th Aug 2013


Responsibilities

Leadership:
• Provide leadership in Health and HIV/AIDS programs and projects.
•  Provide technical support to program and project staff on integration and implementation of Health and HIV&AIDS interventions
• Coordinate preparation of Health and HIV&AIDS Strategic Planning and innovative visioning for WV and overall programming
• Mentoring of  Health and HIV&AIDS staff to ensure succession planning
Strategy:

• Review and update the  Health and HIV&AIDS strategy
• Ensure integration of  Health and HIV&AIDS into all programs

Resource Acquisition:

• Resource mobilization through concept papers/proposal writing for fund raising and market them with SOs and other donors
• Coordinate development and submission of Health and HIV&AIDS finance and progress reports to SOs and other donors in regard to National Office based  projects
• Participate in responding to Request for Proposals for large scale grant proposals

Research and Learning:

• Coordinate and access research, evaluation and promote  learning through  the best available external practices and resources in Health and HIV&AIDS
• Networking with other organizations to implement and document best practices to promote learning
• Work with other sector specialist within and outside WVU to implement a Health and HIV&AIDS learning system to document, assess, share and replicate
• Prepare and submit monthly and quarterly activities reports
• Develop/adapt training curriculum/manuals on Health and HIV&AIDS

Monitoring and Evaluation

• Provide technical support in organizing Health and HIV&AIDS baseline surveys and evaluations e.g. TOR, Questionnaire
• Ensure adherence to and integration of WVI Health and HIV&AIDS standards and practices
• Provide technical guidance in the development of  Health and HIV&AIDS M&E framework/system
• Liaise with other organizations and WV National Offices to collaborate in standard setting, materials development, and learning activities
• Documentation of lessons learnt and promising  practices
• Coordinate Health and HIV&AIDS program/project monitoring and evaluation

Capacity Building:

• Train WVU staff to be able to integrate Health and HIV&AIDS into other development programs
• Develop/support TOT/TOF training networks in Health and HIV&AIDS
• Assist in capacity building of CBOs, Church/FBOs, Community Care Coalitions and other community groups
• Encourage community participation to ensure Community Ownership of  Health and HIV&AIDS interventions
• Provide technical guidance to HR on key staff health related issues especially implementation of workplace health welfare interventions.
Partnership & Networking:
• Coordinate all National level engagements with key donors and Line ministries especially MOH and necessitate formal memorandums of understanding and manager relationships.
• Participate and represent WVU in key donor engagements and technical working forums at National and Regional level
• Visit other organizations/World Vision programs to learn best practices and share lessons learnt with staff

Knowledge and skills:

• A Bachelors Degree in Nursing or Nutrition or Human Medicine.  A Masters Degree in Public Health is preferred
• 10 years practical experience in Public health including HIV/AIDS with a reputable organization
• At least three years experience in program planning, implementation, monitoring and evaluation of Health and HIV&AIDS programs
• Training facilitation and coordination skills
• Proposal/concept papers development for fund raising
• Research, monitoring and evaluation skills
• Needs assessment and report writing skills


Regional Coordinator Job Opportunity at World Vision Uganda

Job Title: Regional Coordinator (WASH)

Employer: World Vision Uganda

Duty Station: Gulu

Application Deadline: 30th Aug 2013

Key Responsibilities:
    ●      Coordinate and motivate a team of supervisory and technical staff ensuring they are working according to activity plans.
    ●      Develop close working relationship with relevant district officials to ensure the project is in line with district plans.
    ●      Monitor and report on field based activities (through monthly and quarterly report) and budgets ensuring they are within the bounds of the proposal document and to the required guidelines and regulations.
    ●      Work in close collaboration with the ADP Cluster Management ensuring that project implementation is integrated into ADP programming through frequent dialogue and support.
    ●      Ensure that management and monitoring information is fed back to project management to aid objective decision making for improved project delivery.
     ●      Annual appraisal of line managed staff against responsibilities, and that the rest of the team has met the requirement.
     ●      Fund raising for the project through proposal writing and identification and support of ADPs to include WASH in their programming.

Knowledge, Skills and Abilities

• A degree in Water and Sanitation engineering, Public Health or  any other closely related technical field.
• A minimum of  3 years experience in Water, Sanitation and Hygiene implementation and M&E
• Competent written and analytic skills
•  Strong interpersonal communication and counseling skills
• Knowledge of WASH sector policies and guidelines
• Knowledge in water, hygiene and sanitation participatory methodologies like PHAST, CLTS, Sanitation Marketing, Behavior Change Communication and other related innovative hygiene and sanitation approaches that are necessary for the promotion of hygiene and sanitation interventions at scale.
• Experience and skills in networking with other NGOs, government partners, and local community-based organizations.
• A strong awareness of the importance of integration of water supply, sanitation and hygiene promotion into other development thematic areas like health, HIV & AIDS, education, environment protection household economic security, child protection and people living with disabilities.

Project Officer Job Vacancy at World Vision Uganda

Job Title: Project Officer – Livelihood

Employer: World Vision Uganda

Duty Station: Kaabong

Application Deadline: 30th Aug 2013

Key Responsibilities

• Provide technical support to field staff implementing KLEP II Livelihood project in Kaabong district in the areas of Agricultural Production and Sustainable Environmental Management and cooperative approach to farming.
•  Work closely with the District Production and Environmental offices to ensure that project meets its objectives and is technically feasible for implementation including ensuring that the right types of inputs that are suitable for Karamoja region have been procured and delivered on timely manner.
• Work closely with NGOs implementing similar projects in Kaabong District to ensure that there is complementarities and project resources are used to the optimum level.
• Work with the team to form and support community groups focusing on the introduction of the VSLA methodology.
• Identify and support Vocational skills support to unemployed youth.
• Grow business skills development to target community groups and individuals to enhance their income capacity.
• Formation and support to FFS/agricultural farmer groups focusing on improved modern farming practices
• Support small scale irrigation farming through drilling of bore holes, promotion of kitchen gardening
• Promote proper hygiene and nutrition practices, agronomy practices to maximize the utilization and productivity of available land.
•  In liaison with the Field Teams prepare monthly and quarterly progress reports which reflect activities accomplished in the agricultural production and environmental management areas.
• Represent WV team in district food security and livelihood meetings and same sector forums within the region.

Knowledge, Skills and Abilities

• A minimum of a Degree in relevant fields of Agribusiness, Agriculture, Social Sciences, Business Administration, Development Studies.
• Excellent facilitation skills in SPM of IGA, agronomic practices.
• Vast experience in the VSLA and FFS methodology
• At least 3 years work experience with an NGO in the application of the 2 methodologies.
• Excellent written and oral communication skills.
• Good riding skills with valid riding permit


Nurse Counselor Jobs Opportunity at The Baylor Foundation Uganda

Job Title: Nurse Counselor

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
Review and monitor the implementation of Baylor Uganda PMTCT/EID/HCT objectives in alignment with up to date MoH guidelines for PMHTCT/EID/HCT to health facility service programs , system and structure
Specifications
A degree in Nursing (reproductive health ) from a recognized institution and must be registered with the relevant professional body .
Trainer of Trainers in PMTCT and Early Infant Diagnosis and must have solid working knowledge in the following areas; PMTCT, PWP,HCT, AB and ART
3 Years of related experience in PMTCT/EID Programs , with a reputable international NGO, and direct experience with government and donor representatives


Laboratory Officer Jobs Vacancy at The Baylor Foundation Uganda in Kampala

Job Title: Laboratory Officer

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             Review and monitor the implementation of guidelines for providing laboratory test services in Karamoja sub region in line with current MoH laboratory professional standards and Baylor Uganda’s mission
Specifications
•             The successful candidate will have A degree in Biomedical Laboratory Science or other laboratory related course with three years of laboratory work experience .
•             Post related diploma in managerial aspects/masters in a related course and 2 years experience at a supervisory role will be an added advantage .

Job opportunity at The Baylor Foundation Uganda in Kampala - Care & Treatment Officer J

Job Title : Care & Treatment Officer

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             Review and monitor the implementation of systems policies and procedures for aligning the various project objectives to health services from the district level to health facility and community level in Karamoja sub region in line with Baylor Uganda’s mission.
Specifications
•             An M.B.Ch.B and registered with the Uganda Medical and Dental Practitioners Council .
•             At least three years of experience in clinic or hospital based basic services . 2 years experience at a supervisory role will be an added advantage .
•             Have Key personal competencies in Team and communication skills ,
•             Must be dynamic , Persuasive & Convincing , self-motivated and bale to demonstrate high initiative .
How to apply
If you have the relevant qualifications and experience , please send your application to the address below; Provide a detailed CV demonstrating possession of the job requirements, current position, names and addresses of three referees , copies of professional /Academic documents , email address, and day time telephone contact . You must have at least a credit 6 in MATH and ENGLISH.
Knowledge of local language is an added advantage . Only shortlisted candidates will be contacted for interviews
The Human Resource Manager
Baylor College of Medicine Children’s Foundation-Uganda
Block 5 Mulago Hospital , P. O. Box 72052 Clock Tower , Kampala

Deadline: 02 /09 /2013

Administrative Assistant Jobs Vacancy at The Baylor Foundation Uganda

cal language is an added advantage . Only shortlisted candidates will be contacted for interviews
The Human Resource Manager
Baylor College of Medicine Children’s Foundation-Uganda
Block 5 Mulago Hospital , P. O. Box 72052 Clock Tower , Kampala
Deadline: 02 /09 /2013
Job Title: Administrative Assistant

Organization The Baylor College of Medicine Children’s Foundation
Category Administration
City Kampala
Country Uganda
The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             To safeguard Baylor Uganda properties and provide administrative support to all departments and the office of the ED once in a while in accordance with Baylor Uganda policies and procedures
Specifications
•             A Bachelor’s Degree in a business related course or any degree oriented towards Administration and post graduate diploma in management will be an added advantage
•             The job holder will have at least 3 years relevant working experience in general office administration
•             Should have ability to handle executive or high profile visitors ; organize travel arrangements hotel reservations, visa processing for the Executive Director , international visitors /partiners, prepare agendas and schedules for meeting workshops , events and appointments for a top manger
•             Knowledge of computer literacy in programs such as micro soft outlook , micro soft word , micro soft excel and micro soft power point


M&E Officer Jobs Opportunity at The Baylor Foundation Uganda

Job Title: M&E Officer

Organization The Baylor College of Medicine Children’s Foundation
Category monitoring and evaluation
City Kampala
Country Uganda
The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             Review and implement M&E data management systems and guidelines for measuring and tracking district programs/projects performance in line with the M&E /Data departmental mission .
Specifications
•             A Bachelor’s degree in statistics or demography or qualitative economics with a formal qualification in monitoring and evaluation.
•             At least 2 years of experience in Log Frame Approach in planning , monitoring and evaluation , application of qualitative and quantitative M&E methords ;
•             With a reputable international NGO, and direct experience with government and donor representatives
•             Have key personnal competencies in Team and communication skills , networking and partnership skills
•             Must be dynamic , Persuasive & convicing , self-motivated and able to demonstrate high initiative .
•             Knowledge of common Statistical analysis and database management packages Ms Access , Ms Excel, STATA, SPSS, EPiDATA
How to apply
If you have the relevant qualifications and experience , please send your application to the address below; Provide a detailed CV demonstrating possession of the job requirements, current position, names and addresses of three referees , copies of professional /Academic documents , email address, and day time telephone contact . You must have at least a credit 6 in MATH and ENGLISH.
Knowledge of local language is an added advantage . Only shortlisted candidates will be contacted for interviews
The Human Resource Manager
Baylor College of Medicine Children’s Foundation-Uganda
Block 5 Mulago Hospital , P. O. Box 72052 Clock Tower , Kampala
Deadline: 02 /09 /2013

Accountant Jobs Vacancy at The Baylor Foundation Uganda

Job Title: Accountant
Organization The Baylor College of Medicine Children’s Foundation
Category Account
Country Uganda
City Kampala

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             To prepare accurate and timely financial statements and management report according to International Accounting Standards and Baylor-Uganda Financial Mannual
Specifications
•             A Bachelor’s Degree in Commerce, Accounting , and Business Administration with a professional qualification in ACCA or CPA
•             The candidate must have at least three years relevant working experience with a reputable international NGO

HR Assistant Jobs Opportunity at The Baylor Foundation Uganda

Job Title: HR Assistant

Organization The Baylor College of Medicine Children’s Foundation
Category Human Resource
Country Uganda
City Kampala
The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Role definition
•             To review and monitor the implementation of Baylor Human Resource systems and practices in the attached region in line with existing Baylor Uganda HR policies and procedures .
Specifications
•             A degree in Human Resource management or industrial /Organizational Psychology with 2 years experience with a reputable international NGO/profit making organization ,and direct experience with government and donor representatives
•             Have key personal competencies in Team and communication skills , networking
How to apply
If you have the relevant qualifications and experience , please send your application to the address below; Provide a detailed CV demonstrating possession of the job requirements, current position, names and addresses of three referees , copies of professional /Academic documents , email address, and day time telephone contact . You must have at least a credit 6 in MATH and ENGLISH.
Knowledge of local language is an added advantage . Only shortlisted candidates will be contacted for interviews

The Human Resource Manager
Baylor College of Medicine Children’s Foundation-Uganda
Block 5 Mulago Hospital , P. O. Box 72052 Clock Tower , Kampala
Deadline: 02 /09 /2013

More exciting jobs @ www. easyjobfinderuganda.blogspot.com/

Job Opportunity Program Manager at The Baylor Foundation Uganda in Kampala

 Job Title: Program Manager

Organization The Baylor College of Medicine Children’s Foundation
Category Management
Country Uganda
City Kampala

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Key Result Areas
•             Develop and monitor the implementation of annual and quarterly consolidated work plans , procurement plans and budgets for Region as well as phasing in and phasing out of the projects /programs in line with various program objectives and Baylor Uganda financial guidelines
•             Develop and maintain a component & motivated team of Regional leaders , through implementing HR support activities in line with various the Human resources manual .

Head of Operations Jobs Vacancy at The Baylor Foundation Uganda in Kampala

Job Title: Head of Operations

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital .
Key Result Areas
Review and approve policies from the HR and administration Departments , then present them to the Top management team for final approval in line with Baylor -Uganda’s mission
Identify potential areas of funding for operational activities and develop fundable and research proposals to support the functionality of the operational directorate in line with Baylor –Uganda mission
Review and approve financial operational forms or cheques in the absence of the Executive Director or when mandated by the Executive Director in line with Baylor-Uganda financial guidelines
Specifications
A Masters degree in a relevant field or MBA with a related management back ground
The candidate must have at least ten years of senior management experience in Operations Management , ideally in the NGO or private sector . Experience in project management of engineering works or management of large , multi-site facilities would be a significant advantage
Practical knowledge of service and repair requirements for machinery , equipment and vehicles ; plus project planning & management principles and human resource management .
Have Key personnal competences in Team and communication skills , networking and partinership skills . Must be dynamic , Persuasive & convincing , self-motivated and , self-motivated and able to demonstrate high initiative .

Performance management HR Assistant Job opportunity in Uganda

Job Title: Performance management HR Assistant

The Baylor College of Medicine Children’s Foundation –Uganda headquartered at Mulago hospital.
Role definition
To monitor the implementation of performance management system, policies and procedures aligned with Baylor Uganda’s mission and
HR system and cascaded to the individual level .
Specifications
A degree in Human Resource management or industrial /Organizational Psychology with 2 years HR experience with a reputable international NGO/profit making organization, and direct experience with government and donor representatives
Should be conversant with Performance Management systems i.e . the balance score card or competence based Performance Management systems
Have Key personal competences in Team and communication skills , networking and analytical skills
Have Knowledge of common Statistical analysis and database management packages MS Access , Ms Excel and SPSS.

How to apply
If you have the relevant qualifications and experience , please send your application to the address below; Provide a detailed CV demonstrating possession of the job requirements, current position, names and addresses of three referees , copies of professional /Academic documents , email address, and day time telephone contact . You must have at least a credit 6 in MATH and ENGLISH.
Knowledge of local language is an added advantage . Only shortlisted candidates will be contacted for interviews
The Human Resource Manager
Baylor College of Medicine Children’s Foundation-Uganda
Block 5 Mulago Hospital , P. O. Box 72052 Clock Tower , Kampala
Deadline: 02 /09 /2013

Senior Accountants Job Opportunity - Spear Motors Companies

Job title: Senior Accountants
Spear Motors Companies
Country: Uganda
City / Location: Kampala
Min. years of experience: 4 years
Minimum degree: Bachelors degree
Closing date: August 31, 2013 - 5pm
Job purpose
To ensure implementation of Financial Management policies based on overall company objectives, goals and policies and ensure compliance with relevant regulations


Operations Manager job Vacancy at Cotton On Foundation

Job title: Operations Manager

The Cotton On Foundation was born with a simple mandate - whatever the project or cause, wherever possible get involved, and not only just to provide funding. We get our hands dirty and use best practice from the business world to apply to our projects. This gives us a unique way of delivering a faster outcome. The Cotton On Foundation is about empowering youth. Our focus in Southern Uganda is based on 4 pillars; Education, Healthcare, Infrastructure, and Sustainability. A large contribution of funds aspires to achieve the end goal of a sustainable future for the 6,500 villagers. Outreach programs have begun with aid benefiting in excess of 60,000 people.
Job title: Operations Manager
Country: Uganda
City / Location: Kampala
Minimum degree: Bachelors degree
Closing date: September 12, 2013 - 5pm
Job Summary:
The position of Uganda Operation Manager focuses primarily on development and operations. This will be done in partnership with the Ugandan staff and management,. The Ugandan Operations Manager will be responsible for executing and implementing the Village Master Plan supporting Education, Healthcare Infrastructure and Sustainability.
Qualifications, Skills and Experience:
• The applicant should possess a relevant university degree, in related area such as project management and/or experience with NGO's
• A good understanding of sustainable production and living
• Strong experience in strategic development
• Excellent communication skills/Interpersonal skills
• Ability to liaise with departments and management levels across Uganda and Australia
• Ability to react to varying time lines and meeting set deadlines
• Ability to build relationships/partnerships with strong negotiation skills


Open vacancy Sales Team Coordinator at whole sale pharmacy

Job Title Sales Team Coordinator

A whole sale pharmacy importing and distributing high quality pharmaceutical and health care products is willing to recruit a highly motivated and enterprising individual to lead a vibrant team of medical sales representatives.
Country: Uganda
City / Location: Kampala
Minimum degree: Bachelors degree
Closing date: August 30, 2013 - 5pm
His duties and responsibilities shall be not exclusively to:
Plan, organize, direct and control sales staff to meet set objectives.
Train and review performance of the sales team
Offer coaching, motivation, counseling, advice and all necessary support to the sales team


Personal Assistant open Vacancy - Great Lakes Safaris

Job title: Personal Assistant

We are passionate about Uganda and it is our privilege to introduce you to the Pearl of Africa. Whether you prefer gorilla tracking, exploring the country by a complete round trip or combining Uganda with one of the other East African countries… everything is possible! We will tailor your safari to your individual needs, taking your special wishes into account and never lose sight of the smallest details.

Employment type: Short-term/contract
Country: Uganda
City / Location: Kampala
Job category: Administrative/Clerical
Min. years of experience: 3 years
Required languages: English
Required IT skills: MS Office (in general)
Minimum degree: Bachelors degree
Closing date: August 23, 2013 - 12pm
Key Competencies:
Excellent attention to detail
Highly organized with ability to analyze situations and make decisions
Excellent communication and written skills.
Strong commercial awareness.
A confident and determined approach.
Ability to work well under pressure to meet tight deadlines
Resilience and the ability to cope with rejection.
A high degree of self-motivation and drive.
The ability to work both independently and as part of a team.
The capacity to flourish in a competitive environment.
Negotiation skills
Building Relationship skills
Fluency in a foreign international language is added advantage
Presentable and friendly
Ability to multi-task


Accounts Assistant job Vacancy - Great Lakes Safaris

GREAT LAKES SAFARIS
We are passionate about Uganda and it is our privilege to introduce you to the Pearl of Africa. Whether you prefer gorilla tracking, exploring the country by a complete round trip or combining Uganda with one of the other East African countries… everything is possible! We will tailor your safari to your individual needs, taking your special wishes into account and never lose sight of the smallest details.
Job title: Accounts Assistant
Employment type: Full time
Country: Uganda
City / Location: Kampala
Job category: Accounting/Finance/Insurance
Min. years of experience: 3 years
Required languages: English
Required IT skills: MS Office (in general)
Minimum degree: Bachelors degree
Closing date: August 23, 2013 - 12pm
Key Competencies:
Highly organized with ability to analyze situations and make decisions
Ability to work with computers/relevant software
Excellent attention to detail
Result oriented
Excellent communication skills.
Strong commercial awareness.
A confident and determined approach.
A high degree of self-motivation and drive.
The ability to work both independently and as part of a team.
The capacity to flourish in a competitive environment.
Experience with QuickBooks (desirable)
Capable to write the books of accounts
Key Skills/ Tasks:
Monthly closings and preparation of monthly financial statements
Draw up monthly financial reports
Prepare analysis of accounts as requested
Assist with year- end closings
Assist in preparing budgets and forecasts



Fleet Officers job Opportunity - Uganda Revenue Authority

Job title: Fleet Officers
Country: Uganda
City / Location: Kampala
Min. years of experience: 2 years
Closing date: August 20, 2013 - 5pm
Job Code: HRM/072/610
Reports To: Supervisor Fleet
Role: To maintain the fleet management system by generating periodical
reports that will inform management decisions to offer timely transport
and logistics needs support to all departments in URA in line with
Administrative guidelines and other relevant laws
Key Result Areas
• Monitor URA fleet insurance cover to ensure compliance with traffic and road
safety Act, motor insurance policy and Administrative guidelines Process URA
Vehicle License/Insurance Covers in line with URA Revenue Procedures and Traffic
Road Safety Act 1970 revised
• Carry out physical examination of vehicles before and after repairs to ascertain
authenticity of defect reports
• Use the Fleet Management System to monitor and follow up on motor vehicle usage
and the general compliance of the drivers with parking regulations and log book
usage
• Manage the performance and development of transport office Drivers in line with
HRMM and administrative guidelines
• Provide for transport requests and transport logistics across URA to ensure a
seamless process of work scheduling and work accomplishment
Person Specifications
Academic Qualifications
a) Diploma in Motor Vehicle mechanics
b Specialized training in fleet management
Desirable
a) Computer Literacy Qualifications
b) Some prior experience in the role of a driver in a reputable organization
Experience and Knowledge
a) At least one(1) years’ experience in fleet management
b) Knowledge of operation of vehicles and equipment (e.g., automobiles, trucks,
motorcycles, motor homes, forklifts etc)
Character


Operations Manager needed urgently at International Micro-Finance Company

Job title:  Operations Manager
Country: Uganda
City / Location: Kampala
Min. years of experience: 3 years
Minimum degree: Bachelors degree
Closing date: August 29, 2013 - 5pm
An international micro-finance company urgently seeks qualified candidates OF Ugandan nationals to fill the above position.
Job Purpose:
Managing the profitability and operational efficiency of a Branch operation by achieving and exceeding production targets on a regular basis.
To manage the client and production portfolio of a Branch to ensure quality business with collections rates achieving or exceeding targets set.
Ensuring the establishment of a ‘client service’ culture in the Branch.
Ensuring that all standard operating procedures are adhered to in the Branch.
Duties and Responsibilities:
1. Production
• Provides direction and focus on overall branch production and motivating the branch sales team towards achieving production targets;
• Convert monthly budget targets into sales targets per loan officer and communicate targets to each loan officer;
• management of the sales and marketing process through effective marketing of products, generation of potential clients lists and ensuring the closing of sales by branch staff.
• Responsible for managing the branch client database;
• Creating marketing and production plans (geographic areas to be focused on) in conjunction with loan officers in the branch;
• Responsible for daily production planning and review meetings and implementing decisions taken.
2. Portfolio management
• Responsible for branch portfolio performance management in conjunction with loan officers (portfolio size, number of customers, portfolio at risk and arrears total);
• Identification of repeat clients from current clients who meet the repeat business criteria / through analysis of repayment trends;
• Responsible for market and portfolio segmentation;
• Responsible for portfolio allocation and new client referrals to new loan officers.
3. Management of loan approvals
• Responsible to oversee the entire loan approval process at the branch;
• Responsible for loan verifications and ensuring the quality standards of verifications are adhered to;
• Responsible for quality checks on loan approvals;
• Responsible for approval audits through periodic physical client visitations;
• Responsible for the effective operation of relevant branch approval function / committee.
4. Collections
• Responsible for ensuring the attainment of targeted early collections rates;
• Monitoring collections rates and the performance of the collections officer at the branch;
• Overseeing the early collections process through senior loan officers and / or loan officers;
• Manage the branch portfolio at risk (par) to ensure it remains below the minimum standard, in consultation with the senior loan officers and / or loan officers in the branch;
• Responsible to oversee the timely handover of defaulters to the collections officer.
5. Human resource management & training
• Ensure adherence to all hr policies at the branch;
• responsible for sound working relationships among staff, managing potential conflict at the branch, building a high performing team and the retention of competent staff;
• Assist in the final selection of competent employees after considering psychometric evaluations;
• Responsible for training and on-job coaching of branch staff and ensuring availability of sufficient training material and training manuals in the branch;
• Ensures that loan officers have the required level of sales techniques, product knowledge and customer service competencies;
• Responsible for conducting induction training of new loan officers and other staff at the branch;
• Responsible for implementation of individual development plans (dip) for non-performing staff in the branch;
• Management of discipline, performance management and managing poor performance levels of staff at the branch;
• Management of time and attendance and leave management of staff at the branch.
6. Financial
• Responsible for development of budgets at branch level;
• Responsible for profitability of the branch through the effective management of the cost and production budgets and targets;
• Responsible for the branch income statement and to timely correct deviations and implementing cost controls.