Vacancy: Relationship Manager
Country: Uganda
City: Kampala
Closing date: March 28, 2014 - 5pm
Responsibilities:
• Maintain Relationship Account Plans for all customers in the portfolio such that contact with customers is prioritized.
• Carry out annual and if appropriate, interim reviews of customers borrowing facilities
• Conduct annual and if appropriate, interim reviews with non-borrowing customers
• Determine the key messages, e.g. agreed service standards, negotiated pricing, relationship team contact points and new product changes, deciding upon the most appropriate communication method
• Deal with and find adequate solutions to customer complaints
• Determine the products that are most effective in meeting customers’ needs and be able to sell these at short notice both reactively and proactively.
Showing posts with label BANKING JOBS. Show all posts
Showing posts with label BANKING JOBS. Show all posts
Tuesday, 18 March 2014
Thursday, 6 March 2014
E-Banking Administrator - Finance Trust Bank (FTB) Uganda
Vacancy : E-Banking Administrator
Recruiting Company: Finance Trust Bank (FTB)
Duty Station: Kampala,
Country Uganda
Reports To: Manager Databases & Applications
About FTB:
Finance Trust Bank (FTB) was licensed as a Tier 1 commercial Bank on 11 th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank was first registered as an NGO in 1984 as Uganda Women's Finance and Credit Trust Limited (UWFCT), which later charged its name to Uganda Women Finance Trust Limited (UWFT), in 1997. On October 12th 2005, Uganda Finance Trust Limited was licensed as a Microfinance Deposit taking Institution. Today, Finance Trust Bank is a fully fledged commercial bank serving a clientele of over 240,000 depositors and over 26,000 borrowers, through a network of 33 branches country wide. The Banking Institution offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The E-Banking Administrator will be required to guarantee functionality of the bank's electronic service delivery channels such, ATMs, POS terminals, e-Payments, Online banking and computer applications e.g. ATM-Nimbus, BR.NET, Mobile Banking & Money, Western Union, SWIFT, RTGS e.t.c.
Recruiting Company: Finance Trust Bank (FTB)
Duty Station: Kampala,
Country Uganda
Reports To: Manager Databases & Applications
About FTB:
Finance Trust Bank (FTB) was licensed as a Tier 1 commercial Bank on 11 th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Finance Trust Bank was first registered as an NGO in 1984 as Uganda Women's Finance and Credit Trust Limited (UWFCT), which later charged its name to Uganda Women Finance Trust Limited (UWFT), in 1997. On October 12th 2005, Uganda Finance Trust Limited was licensed as a Microfinance Deposit taking Institution. Today, Finance Trust Bank is a fully fledged commercial bank serving a clientele of over 240,000 depositors and over 26,000 borrowers, through a network of 33 branches country wide. The Banking Institution offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.
Job Summary: The E-Banking Administrator will be required to guarantee functionality of the bank's electronic service delivery channels such, ATMs, POS terminals, e-Payments, Online banking and computer applications e.g. ATM-Nimbus, BR.NET, Mobile Banking & Money, Western Union, SWIFT, RTGS e.t.c.
Thursday, 27 February 2014
Personal Banker (5 Career Jobs) - Barclays Bank Uganda
Vacancy : Personal Banker (5 Career Jobs) - Wandegeya BA2: 00148407, Ntinda BA2: 00148384, Lira BA2: 00148389, Kabale BA2: 00146778 and Arua BA2: 00148404
Recruiting Company: Barclays Bank
Duty Station: Kampala,
Country: Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Job Summary: The Personal Banker will have the responsibility of delivering exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.
Recruiting Company: Barclays Bank
Duty Station: Kampala,
Country: Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Job Summary: The Personal Banker will have the responsibility of delivering exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.
Wednesday, 26 February 2014
Head, Bank Operations - Housing Finance Bank Ltd
Vacancy : Head, Bank Operations
Recruiting Company : Housing Finance Bank Ltd (HFBL)
Duty Station: Kampala,
Country: Uganda
Reports To: Executive Director, Operations Division
About HFBU:
Housing Finance Bank Ltd is a Commercial Bank with a leadership edge in mortgage financing and other financial derivatives. Our vision is to be the most innovative African bank that enables people realize their financial dreams. Housing Finance Bank was incorporated as a private company under the Companies Act in December 1967. HFBL has become a household name and has grown in leaps and bounds with a good track record among the pioneers of a mortgage lending. National Housing & Construction Corporation, a parastatal involved in real estate business has 5% shareholding and National Social Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today, Housing Finance Bank looks back with pride on the business accomplished in the mortgage lending business. Through innovation and placing emphasis on Honesty, Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in the mortgage, holding a 90% market share. Housing Finance Bank is a financial institution regulated by Bank of Uganda.
Job Summary: The Head, Bank Operations will oversee Housing Finance Bank’s processes and procedures in relation to cash and payments and ensure efficient support to the frontline to achieve superior customer service delivery to our customers.
Recruiting Company : Housing Finance Bank Ltd (HFBL)
Duty Station: Kampala,
Country: Uganda
Reports To: Executive Director, Operations Division
About HFBU:
Housing Finance Bank Ltd is a Commercial Bank with a leadership edge in mortgage financing and other financial derivatives. Our vision is to be the most innovative African bank that enables people realize their financial dreams. Housing Finance Bank was incorporated as a private company under the Companies Act in December 1967. HFBL has become a household name and has grown in leaps and bounds with a good track record among the pioneers of a mortgage lending. National Housing & Construction Corporation, a parastatal involved in real estate business has 5% shareholding and National Social Security Fund (NSSF) holds 50% and the Government of Uganda holds 45%. Today, Housing Finance Bank looks back with pride on the business accomplished in the mortgage lending business. Through innovation and placing emphasis on Honesty, Integrity, Efficiency and Customer care, Housing Finance Bank is the leader in the mortgage, holding a 90% market share. Housing Finance Bank is a financial institution regulated by Bank of Uganda.
Job Summary: The Head, Bank Operations will oversee Housing Finance Bank’s processes and procedures in relation to cash and payments and ensure efficient support to the frontline to achieve superior customer service delivery to our customers.
Tuesday, 25 February 2014
Business Manager - Barclays Bank Uganda
Vacancy : Business Manager West- BA4 - 00149236
Recruiting Company : Barclays Bank
Duty Station: Kampala,
Country Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Key Duties
1. New Business Development:
Increase Barclays product penetration for the customers under management by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
Create customer proposals based on the needs analysis and follow through the sales process.
Refer to the relevant Barclays product area for specialist product help or advice (e.g. Asset Finance) when uncertain about the product delivery or application process. Respond directly to customers with the details.
Achieve agreed sales targets for new accounts, cards, assets and liabilities, through a proactive calling programme to Business Club customers.
Recruiting Company : Barclays Bank
Duty Station: Kampala,
Country Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Key Duties
1. New Business Development:
Increase Barclays product penetration for the customers under management by reviewing their portfolio to determine potential cross sells and proactively recommend new products to customers.
Create customer proposals based on the needs analysis and follow through the sales process.
Refer to the relevant Barclays product area for specialist product help or advice (e.g. Asset Finance) when uncertain about the product delivery or application process. Respond directly to customers with the details.
Achieve agreed sales targets for new accounts, cards, assets and liabilities, through a proactive calling programme to Business Club customers.
Monday, 24 February 2014
Personal Banker - Barclays Bank Uganda
Vacancy : Personal Banker (5 Career Jobs) - Wandegeya BA2: 00148407, Ntinda BA2: 00148384, Lira BA2: 00148389, Kabale BA2: 00146778 and Arua BA2: 00148404
Recruiter: Barclays Bank
Duty Station: Kampala,
Country Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Job Summary: The Personal Banker will have the responsibility of delivering exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.
Responsibilities:
The Personal Banker will actively participate in specific Barclays product campaigns by ensuring that the products are explained to customers.
Agree, meet and exceed targets for specific sales campaigns with the assigned Barclays supervisor.
Maintain own sales performance statistics for management information usage.
Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
Intuitively refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
Build, maintain and grow relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
Complete account opening documentation together with customers and submit to the Barclays Bank Uganda Branch Manager for review before submitting to operations for processing.
When selling loans to the Barclays Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
Call customers when their accounts have been opened, generate welcome pack letters and send to customers to aid in the growth of the Barclays brand and presence.
The Barclays Personal Banker will also ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. The Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the assigned Branch Manager.
Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
Occasionally, lend a hand to the Branch Manager to open and close cashier tills at the beginning and end of each day.
Carry out as assigned by the Branch Manager.
Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Barclays Prestige Branch Manager.
Build and grow relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
Advise the Barclays customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
When the Barclays branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
Restocks merchandising materials (pamphlets, forms) in the Branch and advise the Branch Manager if supplies are running low.
Together with the Barclays Branch Manager, open and close Prestige Cashier tills at the beginning and end of each day.
Authorise cashier transactions above their teller limits.
Act as cash custodian for the Prestige Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
Qualifications, Skills and Experience: The Barclays Bank Personal bank must possess a good first degree or diploma or relevant experience in a front-line banking sales, marketing and or service environment
Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
Click Here -> Job Number (Type 00148407 for Wandegeya, 00148384 for Ntinda, 00148389 for Lira, 00146778 for Kabale and 00148404 for Arua)
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
For queries contact us on 0417122453 or email: barclays.uganda@barclays.com
Deadline: 27th February, 2014
Recruiter: Barclays Bank
Duty Station: Kampala,
Country Uganda
About Barclays Africa:
Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya), Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.
Job Summary: The Personal Banker will have the responsibility of delivering exceptional sales performance by identifying and meeting customer needs through selling & cross-selling of all Barclays Africa Retail products & services.
Responsibilities:
The Personal Banker will actively participate in specific Barclays product campaigns by ensuring that the products are explained to customers.
Agree, meet and exceed targets for specific sales campaigns with the assigned Barclays supervisor.
Maintain own sales performance statistics for management information usage.
Own and manage personal product & channel sales targets to contribute towards the outlet sales objectives.
Intuitively refer to the appropriate area of delivery for specialist product help or advice (e.g. Schemes or Home Loans) when uncertain about the product delivery or application process. Respond directly to the customer.
Build, maintain and grow relationships with branch staff to ensure that non-sales staff refer customers to the Personal Banker when they identify a particular product or service need.
In integrated branches, build effective relationships with Customer Advisors to ensure that they refer standard customers who become eligible for Prestige products and services.
Complete account opening documentation together with customers and submit to the Barclays Bank Uganda Branch Manager for review before submitting to operations for processing.
When selling loans to the Barclays Retail prestige customers, complete the financial analysis and statement review on customer accounts. Where customers do not meet the minimum criteria, advise the customer, verbally or in writing as the customer requires. Report such denials to the Branch Manager on a daily basis.
Call customers when their accounts have been opened, generate welcome pack letters and send to customers to aid in the growth of the Barclays brand and presence.
The Barclays Personal Banker will also ensure accuracy of each new account application, loan document, Barclaycard application and bank account mandate change. The Personal Bankers are held personally accountable for accuracy and quality of these and supporting documents that they complete and submit.
Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
Follow the Retail end to end account opening ensuring new accounts are authorized and KYC compliant. Escalate any items that exceed the agreed service level time lines or where there are unresolved KYC requirements, to the assigned Branch Manager.
Comply with all general Barclays operational risk & rigour requirements e.g. KYC and anti-money laundering regulations.
Occasionally, lend a hand to the Branch Manager to open and close cashier tills at the beginning and end of each day.
Carry out as assigned by the Branch Manager.
Own customer queries and complaints around account opening, loans and card applications and resolve in a timely manner. Escalate any unresolved queries, or queries not resolved in a short period of time to the Barclays Prestige Branch Manager.
Build and grow relationships with internal service providers (Operations and KYC Helpdesk) to ensure a quick turnaround time of escalated queries and complaints.
Direct customers to the appropriate delivery channel to meet their needs e.g. cashiers, drop boxes, ATM etc.
Advise the Barclays customers as soon as cheque books, cards and other account items are ready for collection. Follow up with customers that have not collected the items within a reasonable time.
Advise customers as soon as new loans are approved and encourage draw-downs on the new loans.
When the Barclays branch is busy walk the queues- resolve quick inquires and direct customers to the correct counters.
Restocks merchandising materials (pamphlets, forms) in the Branch and advise the Branch Manager if supplies are running low.
Together with the Barclays Branch Manager, open and close Prestige Cashier tills at the beginning and end of each day.
Authorise cashier transactions above their teller limits.
Act as cash custodian for the Prestige Branch. This involves checking cashier cash levels throughout the day, restocking cashiers or repatriating excess funds, and reordering cash from the external provider based on daily limits as set out.
Qualifications, Skills and Experience: The Barclays Bank Personal bank must possess a good first degree or diploma or relevant experience in a front-line banking sales, marketing and or service environment
Apply:
If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
Click Here -> Job Number (Type 00148407 for Wandegeya, 00148384 for Ntinda, 00148389 for Lira, 00146778 for Kabale and 00148404 for Arua)
Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.
For queries contact us on 0417122453 or email: barclays.uganda@barclays.com
Deadline: 27th February, 2014
Subscribe to:
Posts (Atom)