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Saturday 22 June 2013

Internal Control Manager - Finca International in Kampala

Job Title:Internal Control Manager, FINCA Uganda

FINCA International (www.finca.org), one of the world's leading MFIs, provides financial services to over 1 million savers and borrowers through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East.

FINCA is looking for a highly qualified Internal Control Manager (ICM) who thrives in dynamic environments to be part of the establishment and management of FINCA’s microfinance bank in Uganda. The ICM will assist subsidiary management to create and maintain an internal control environment that supports the subsidiary in pursuing its mission with a minimum of risk and a maximum of efficiency. The ICM will be responsible to create and maintain an internal control environment that discourages fraud and negligence, detects violations at an early stage, fosters efficient operations and efficient use of human and technical resources, and assists subsidiary management at all levels in controlling and guiding staff and operations, with the aim of performance improvement. The ICM will manage and monitor control activities and recommend corrective actions, through the management of two functional areas – Methodology and Compliance – along with other internal control activities.

The ICM will report directly to the Chief Executive Officer (CEO) of FINCA’s operations in Uganda and will also report to the Africa Regional Internal Control Manager. The ICM’s position is separate from internal audit and not responsible for the audit function.

University degree in Business, Finance, Banking, Economics, Management, or equivalent work experience;
At least 5 years of experience of banking or microfinance operations in Internal Controls, Internal Audit, Compliance, or Risk Management functions. Of this, at least 1 year should have been spent as a manager/lead in the function.
1-2 years of experience in a front-end operations function is an advantage;
Proven experience in effective management, development and supervision of a team;
Practical experience in identifying internal control gaps and creating solutions;
Knowledge of internal control processes and management of operational risk in a financial institution;
Knowledge of process analysis and mapping is an advantage;
Excellent technical report writing skills;
Strong computer literacy, particularly in MS-Office Suite (Word, Excel, Visio, PowerPoint). Experience with Core Banking Systems and good understanding of IS issues and the role of IS in financial and business management is an advantage;
Fluent in English;

Candidate Profile:
Strong fit to FINCA’s desired corporate culture & committed to furthering FINCA’s mission and vision;
Willingness and ability to perform duties beyond the scope of work;
Ability to manage multiple priorities, create effective systems and meet tangible business goals from an unstructured, dynamic and empowering environment;
High level of self-discipline and determination;
Proven integrity;
Results-oriented, with the proven ability to implement short- and long-term goals;
Strong interpersonal skills and written and oral communication skills;
Demonstrated leadership, networking and collaboration/negotiation skills;
Ability to build and maintain excellent working relationships within diverse organizational structure

How to apply
Deadline: 28 /06 /2013

Senior Fraud Investigator - Finca International in Kampala

Job Title: Senior Fraud Investigator (Africa)

Basic functions
The Senior Fraud Investigator is tasked with supporting the Global Forensic Audit Manager in the implementation of the Global Antifraud Program in the areas of governance, fraud risk assessment, fraud investigation, fraud awareness training, and continuous monitoring. The goal of the program is to mitigate the risk of fraud to the organization through fraud prevention, detection, and deterrence.

Major activities
Travel within the region to lead or participate in fraud and misconduct investigations.
Gather evidence and provide recommendations to the Global Forensic Audit Manager for further investigative steps to be taken or closing of the case.
Maintain detailed documentation of all pertinent investigation information as outlined by the professional investigation methodology.
Interface with members of in-house or external counsel, prosecutors, law enforcement and corresponding financial institutions including the central bank.
Coordinate with the accounting and finance departments on the accuracy of General Ledger entries affecting the department.
Ensure compliance with the professional investigation methodology.
Perform extensive root cause analysis on detected fraud cases.
Monitor and track issues and corrective action plans relating to fraud incidents and control weaknesses

Support the Global Forensic Audit Manager in the implementation of the Global Antifraud Program in the areas of governance, fraud risk assessment, fraud investigation, fraud awareness training, and continuous monitoring.
Research areas related to fraud and provide summary papers outlining the key concepts.
Lead or support fraud risk assessments in the region.
Present approved fraud awareness training to management and audit staff.
Support Global Corporate Audit staff with fraud-related matters in the region.
Coordinate with the Knowledge Management Department to communicate lessons learned regarding fraud cases.
Develop the fraud library for the continuous monitoring efforts.

Knowledge and Education
Certified Fraud Examiner (CFE) required. CPA, or CEH, a plus;
Bachelor’s degree (BA/BS/Undergraduate) in relevant field required.
Bi-lingual proficiency in English (required) and French (preferred).
Experience in data analysis for fraud (ACL, IDEA, Benford’s Law) required.
Digital evidence experience a plus.

Candidate must have 3 to 5 years of experience in fraud / forensic accounting / economic crime investigations from a background in internal audit, public accounting, law enforcement or equivalent.
At least 2 years of experience in international assignments.
At least 2 years of experience in in fraud management supervisory capacity.
Experience in micro credit industry, financial services, development banks or central banks in a supervising capacity.
Substantial knowledge of financial services industry, regulations and laws within the region.
Loss / damage calculations.
Providing testimony in court as a fact witness.

Job Skills
Candidate must have excellent interpersonal skills, strong verbal and written communication skills, and excellent organizational skills with the ability to manage multiple projects at once.
Proficiency in MS Office applications.
Proficiency with fraud investigation techniques and familiarity with indicators of fraud.
Strong analytical skills in collecting and analyzing complex data sets and evaluating information and systems.
Effective interviewing skills with willingness to interview clients and staff in the field in challenging environments (security, terrain & weather).
Ability to work effectively in a professional global team environment.
Ability and willingness to travel as required (up to 75%) throughout Africa with occasional travel requirements to the International headquarters in the United States.
Maintain composure under pressure while meeting multiple deadlines in fast-paced environment while maintaining quality with a high degree of accuracy.
Able to assist in identifying and recommending workflow improvements through process mapping and process vulnerabilities identification.
Ability to identify fraud loss trending and assist in reporting of fraud loss, fraud saves, and recovery metrics.
Effective approach in negotiating issues and resolving problems.
Effective presentation/communication skills.
Ability to establish and maintain harmonious working relationships with customers, co-workers, staff, & external contacts.

How to apply
Deadline: 28/06 /2013

Operations Development Specialist - Finca International in Kampala

Job Title: Operations Development Specialist, Africa Hub

FINCA International (www.finca.org), one of the world's leading MFIs, provides financial services to over 1 million savers and borrowers through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East.

FINCA International is seeking a highly motivated individual to contribute to the FINCA Africa regional team as the Operations Development Specialist, to be based in Kampala, Uganda.

The position is currently being offered as a twelve-month consulting contract; for the right individual, there is potential for full-time employment in this role or within another suitable career track. This position is well-suited for recent graduates, young professionals or those looking to break into the microfinance industry.

The Operations Development Specialist reports to the Head of Operations Development (HOD) for the Africa region. FINCA Africa is currently undertaking change management in several key areas of our Operations and, under the direction of the HOD and within the strategies established by FINCA, the Operations Development Specialist will play a key role in roll-out, monitoring, evaluation and reporting on results of new organizational structures, new products and new or enhanced business processes and systems. The key areas of focus for the Operations Development Specialist are as follows:

Delivery Channels. Support strategy development, monitor progress and report on results related to deployment of delivery channels (including POS, agency networks, ATMs, mobile money and others) in each of FINCA’s five subsidiaries in Africa. Assist with the management of business relationships with current and potential vendors and follow up on action items arising from communication or engagement. Conduct research into vendors, channels, regulations or other related areas.
Banking Services. Assist with establishment of the Banking Services (back office) function in FINCA Africa and the roll-out of standard structures, policies, procedures, operational targets and benchmarks, and a common reporting framework. Monitor progress on critical work streams and initiatives.
Savings. Work closely with the Regional Savings Manager and subsidiary Savings Managers on documenting and executing FINCA’s savings framework and the sales and support cycle.

Qualifications and Experience:

University degree required, preferably in Business, Management or a related field; Master’s Degree in Business or related field is beneficial;
At least 2 years of professional experience required, preferably in project management or a related area; experience working outside of home country or in dynamic and unfamiliar environments is strongly preferred;
Business acumen is preferred and a common-sense approach to problem solving is required;
High level of proficiency in MS-Office Suite (especially Excel) is required; proficiency with MS Project and Visio is preferred;
Fluency in English is required; French language skills are beneficial.

Candidate Profile:
Enterprising and resourceful personality with the ability to adapt and acquire new skills;
Excellent organizational and documentation skills;
Excellent internet / desk research skills;
Written communication is clear and informative, presents numerical data effectively, and captures complicated issues in a manner that clearly communicates the most critical elements;
Self-starter, both able and comfortable working in a highly autonomous environment;
Willingness to relocate to Uganda and travel within the Africa region;
Able to keep flexible work hours;

How to apply
Willingness and ability to perform duties beyond the scope of work.
Deadline: 28 /06 /2013

Deputy Chief Operating Officer - Finca International in Kampala

Job Title: Deputy Chief Operating Officer (COO), Uganda


FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 950,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. FINCA International is looking for Deputy Chief Operating Officer (COO) for FINCA Uganda, to be based in Kampala.

The Deputy COO will oversee all aspects of the business in their assigned Region. S/he will be responsible for developing and formulating a Business Growth Plan, analyzing and understanding competition and market dynamics, recognizing opportunities for more operational efficiencies, ensuring policy compliance, developing human resources needed to achieve targeted outreach plans and critically building an operational management bench that can be deployed internally in the subsidiary and across the Africa region. The Deputy COO will ensure that outreach is market led, client focused and mission driven. The Deputy COO will be evaluated on his/her ability to manage overall individual branch performance to achieve business growth while ensuring cost effective operations delivery and strong internal controls to protect the mission and deliver value to our clients.

In addition to Regional Management responsibilities, the Deputy COO will be assigned special initiatives that would focus on policies and procedures development, internal control strengthening, new product development, product distribution, research, or efficiency maximization.

The Deputy COO will report directly to the COO and will be responsible for the following areas in their assigned geographic region:

Branch and Regional Management
Savings Mobilization
Human Resources

It is anticipated the Deputy COO would play a key role in further development and expansion within the subsidiary or in the Africa region potentially with new expansion affiliates at the senior management level.

Ideal profile:
Bachelor’s degree in Accounting, Finance, Economics or Business Administration required, Master’s degree desirable or equivalent work experience,
4-year experience minimum in banking or microfinance with strong credit, controls and management background.
Experience in developing and implementing strategic/operational plans for financial institutions,
Excellent organizational, planning, analytical and problem-solving skills,
High level of customer service and strong willingness to work in the field,
Strong business management and negotiation skills,
Experience managing and motivating a large staff,
Excellent interpersonal, communication and training skills,
Excellent technical report writing skills and computer literacy,
Fluency in English required,
Availability to travel domestically.

How to apply
Deadline: 28 /06 /2013

Core Banking Technology Business Systems Analyst - Finca International in Kampala

Job Title: Core Banking Technology Business Systems Analyst

Location: Uganda
Job Code: 1140
# of openings: 1
FINCA International, one of the world's leading microfinance institutions, provides financial services to more than 950,000 clients through 21 wholly-owned and operated subsidiaries in Africa, Eurasia, Latin America and the Greater Middle East. As an important part of the strategic transformation program FINCA implements the unified retail core banking application - Oracle FLEXCUBE Retail in all affiliates. FINCA is currently looking for a Core Banking Technology Business Systems Analyst. The Core Banking Technology Business Systems Analyst is an integral part of one of the global core banking program team and participates in process of integration of FLEXCUBE Retail core banking application within the worldwide network of FINCA affiliates.

Under supervision and guidance by the Global Solutions Architect, the Core Banking Technology Business Systems Analyst will be responsible for:
- Participation in FLEXCUBE implementation process, providing assistance and guidance to the regional IT/IS and business subject matter experts;
- Provide assistance to FLEXCUBE Retail support team;
- Work with enterprise and regional level IT/IS professionals to define a set of performance targets for FLEXCUBE functionality. Monitor the post-implementation performance of FLEXCUBE Retail application functionality. Ensure the application adequately responds the functional needs of the affiliate.

Ideal profile:
- Over 3 years of experience within a FLEXCUBE implementation, support process or consulting environment;
- Experience in functional decomposition of business processes for developers;
- Experience in analysis of operational processes;
- Experience working on technical/functional specifications;
- Excellent abilities of technical writing and documentation;
- Knowledge of relational databases, normalization of entities and processes;
- Knowledge of FLEXCUBE Retail Core Baking Application functionality; Experience with integration and support of FLEXCUBE application;
- Ability of translating easily the needs of business in technical solutions;
- Excellent interpersonal, written and oral communication skills of English; The ability to present information and ideas clearly and concisely; Written and oral communication skills of French preferred
- Proven ability to balance, prioritize and organize multiple tasks;
- High level of energy, creativity, flexibility, enthusiasm and commitment, self-confidence and initiative,
- Accuracy, attention to detail and awareness of deadlines;
- A hard working self-starter with initiative, able to set own priorities;
- Disposition to travel out of his/her place of origin up to 85% time possible.

How to apply
Deadline: 28 /06 /2013