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Friday 4 October 2013

People/Operations Manager - VSO

Job Title: People/Operations Manager
Organization: VSO
City Kampala,
Country Uganda
Category Manager

Job Summary: The Job holder will manage the Country Office (CO) people function which includes employees and volunteers, ensuring good people management practice, an efficient customer care service and adherence to global and local policies and procedures. As part of the Global People Group, matrix report to the Regional People Manager to implement the people plan to deliver high performance, change and transformation. He / she also manage the Country Office support operations in line with Country Office strategy.

Key Duties and Responsibilities:
Country and People Strategy:
Contribute to the development of the Country Strategic Plan.
Work closely and collaboratively as a member of the Country Office management team to lead delivery of objectives.
Represent VSO at internal and external events and meetings as appropriate.
Through the Regional People Manager, contribute to the development and implementation of a global BP strategy, working in partnership with the Country Director to understand country priorities.
Volunteer Management and Support:
Ensure all volunteers receive efficient ‘customer care’ throughout placements, ensuring global processes and policies are followed and any local adjustments are identified, updated and monitored.
Oversee medical management of volunteers as per the global process.
Lead in the management of serious volunteer issues, through to status review.
Respond pro-actively to volunteer support matters, develop and maintain systems to support dialogue, understanding and joint working between volunteers and the CO, to facilitate a ‘one team’ approach.
Ensure volunteer registration is conducted in accordance with legal requirements, including visas, work permits and police clearance.
Offer senior-level support to the administrative team dealing with related processes, including representation at local government level.
Ensure volunteers are briefed on CO Procedures and take the lead for development of the Volunteer Committee.
People Management and Leadership:
Effectively develop and manage a team in the CO.  Ensure they perform to a high standard in line with global processes.
Working with the CD and the Regional People Manager, promote a culture of high performance, creativity, ambition, customer service, positive communication and teamwork within the CO and ensure team ways of working and behaviours are in line with VSO values, policies and legal compliance.
Facilitate the performance management process across the CO under VSO’s performance management principles and support systems and tools.
Recruitment and Selection:
Work with the CD to develop a proactive resourcing plan for employee and volunteer vacancies, ensuring it attracts high caliber candidates.
Ensure that global processes are following for resourcing, induction and succession planning.
Liaise with the Volunteer Field Officer and support PMs and partners with the development of effective placement documentation and coach and advise on all aspects of resourcing where required.
Learning and Development:
Ensure all new employees engage with induction programmes fully during probation periods.
Work with Regional People Manager and CD to develop annual calendar of events, manage links to global training solutions and programmes.
Conduct workshops and training sessions as required.
Manage the in country training for volunteers, working closely with Programme Managers (PMs) and the Regional Training and Assessment Officer.
Change management and engagement:
Offer support culture change and ensure employees and volunteers are actively engaged in key issues affecting their work and VSO in general.
Work with the CD and senior management to inbed change.
Systems and Management Information:
Work with the transaction centre to ensure people data administration (for employees and volunteers) is undertaken to enable accurate and up to date records.
Produce regular people statistics on global processes to feed into Regional monitoring and analysis.
Ensure employee files are kept in accordance with.
Employee Relations:
Linking in with the transaction centre team, interpret and advise on employee policies, customise to local requirements and disseminate to all employees.
Stay abreast of all employee legal requirements in country.
Advise and support on any disciplinary or grievance issues, coaching line management.
Ensure employee needs for wellness and safety are met.
Pay and Benefits:
Working with CD and Regional People Manager ensure that the CO is well placed in the market and capable of retaining its core employee complement.
Establish and administer appropriate pay and benefit structures in line with approved VSO benefits and compensation policy.
Monitor all employee and volunteer entitlements to ensure accuracy and cost effectiveness.
Governance and Compliance:
Ensure requirements for CO registration are met and up to date.
Ensure employees comply with internationally applicable legal requirements.
Develop relationships with government departments and ensure all employment and immigration requirements are adhered to.  


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Learning & Adaptation Specialist - The QED Group, LLC

Job Title: Learning & Adaptation Specialist (L&A Specialist)
Organization: The QED Group, LLC
City Kampala,
Country  Uganda

Job Summary:
The Learning & Adaptation Specialist (L&A Specialist) for QED Group will work on the five-year Monitoring, Evaluation and Learning (Learning Contract) project in conjunction with USAID/Uganda. This project is the organizational program support vehicle through which USAID/Uganda will pursue realizing its development objectives within the complicated and shifting Ugandan development context. The purpose of the Learning Contract is to provide monitoring, evaluation and learning support services and build capacity of USAID/Uganda to implement USAID’s Collaborating, Learning, and Adapting methodology to strengthen the implementation of USAID/Uganda’s Country Development Cooperation Strategy and enhance USAID’s organizational effectiveness. The Component 2 Specialist – Learning & Adaptation Specialist (L&A Specialist) will report to and support the KM/OL Advisor in ensuring the successful provision of knowledge management (KM) and organizational learning (OL) services to USAID/Uganda. The primary responsibility of the L&A Specialist is to implement learning and adaptation activities under Component 2: Improved Learning & Adaptation.

Chief Executive Officer jobs opportunity in Uganda at Afrimax Uganda Limited

Job Title: Chief Executive Officer
Organization:  Afrimax Uganda Limited
City Kampala
Country Uganda
Reports to: Board of Directors

Key Duties and Responsibilities:
1. Administrative Responsibilities:
Responsible for administrative operations of the company, the delegation of responsibility within the organization and the establishment of formal means of accountability.
Ultimately responsible for the effective delivery of high quality services
Takes responsibility for the operation of appropriate project and business development activities
Responsibility for the financial integrity of the business
Takes responsibility that all contract issues are managed efficiently and effectively in accordance with policies of the board of directors

Finance Manager jobs opportunity in Uganda at QED Group, LLC

Job Title: Finance Manager

Organization: QED Group, LLC
Project: USAID/Uganda Monitoring, Evaluation and Learning Project
City Kampala,
Country Uganda

About Project:
This project is the organizational program support vehicle through which USAID/Uganda will pursue realizing its development objectives within the complicated and shifting Ugandan development context. The purpose of the Learning Contract is to provide monitoring, evaluation and learning support services and build capacity of USAID/Uganda to implement USAID’s Collaborating, Learning, and Adapting methodology to strengthen the implementation of USAID/Uganda’s Country Development Cooperation Strategy and enhance USAID’s organizational effectiveness.

Job Summary: The Finance Manager will support the Chief of Party (COP) in overseeing all financial management aspects of the project in compliance with USAID and QED regulations.

Key Duties and Responsibilities:
Supervises the day-to-day financial management and accounting of the Learning Contract at the field level;
Maintains and manages field office accounts, in coordination with QED headquarters (HQ);
Prepares and tracks project budgets and budget projections;
Reviews vouchers and payment requests, including proper back-up documentation to ensure compliance with QED policies and procedures and USAID rules and regulations;
Manages procurement of project supplies, services, and other items in accordance with USAID rules and regulations; ensures that project assets are properly labeled, inventoried, maintained and disposed of as necessary.
Ensures timely payments to staff, consultants, and vendors;
Calculates and issues payroll; calculates and submits payroll taxes to the proper Ugandan authorities;
Maintains complete, accurate and timely financial records in compliance with USAID and QED policies and procedures; prepares and submits monthly financial reports as directed by QED headquarters in timely manner
Maintains and oversees internal controls with direction from Director of Finance in HQ;
Prepares estimates of monthly cash requirements and submits to QED project coordinator;
Ensures that funds are efficiently transferred from headquarters to field office and funding is available to support timely payment of all project and operations costs;
Manages project bank accounts, reconciles monthly accounts and bank statements; submits receipts and invoices to QED;
Coordinates with QED’s local legal and accounting advisors; serves as liaison between local external auditing authorities and QED headquarters;
Treasury management, including daily supervision of cash position and accounts and petty cash;
Management of field office financial filing system (both paper and electronic), in coordination with QED.

Qualifications, Skills and Experience:
The applicant should be a Ugandan citizen;
At least eight (8) years of financial management experience;
Prior experience working on USAID & US Government-funded programs in finance and administration;
Bachelor’s Degree, in Accounting, Finance or related discipline; Advanced degree preferred;
Excellent knowledge of Ugandan accounting and tax requirements and USAID rules and regulations regarding accounting, finance, procurement, and human resources management;
Strong organizational and interpersonal skills;
Good computer skills including excellent knowledge of Microsoft Office applications, particularly Excel;
Effective communication skills, including excellent English language skills;
Ability to establish and maintain effective work relationships with supervisor, headquarters, co-workers, and other project staff;
Professional integrity and discretion in the handling of confidential information and data.

How to Apply:
All candidates should follow the instructions and please click the “Apply Now” link and follow the application instructions below.
Send your current resume and cover letter.
Complete and submit the attached 1420 biodata sheet and Instruction Set and
Complete and submit the attached Voluntary Self-ID Form.
Applications submitted by other means will not be considered. Please note only finalists will be contacted. Accessibility Notice: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: Recruitment@QEDGroupLLC.com.
Reasonable accommodation requests will be considered on a case-by case
Deadline: 29th October, 2013

Media Specialist Job opportunity in Uganda at Freedom House

Job Title: Media Specialist

Organization: Freedom House
City Kampala,
Country Uganda

Reports to: Chief of Party

About Us:
Freedom House promotes the spread of freedom and democracy around the world through research, advocacy, and programs that support frontline activists. We are a leader in identifying threats to freedom through our highly regarded analytic reports, including Freedom in the World, Freedom of the Press, Freedom on the Net, and Nations in Transit. With 13 field offices and two U.S. offices, we support the right of every individual to be free.

Job Summary: The Media Specialist will be responsible for design and implementation of activities to advance flow of information in Uganda.

Key Duties and Responsibilities:
Offer technical direction and oversight of programmatic activities to advance the free flow of information in Uganda with a focus on media professionalization, strengthening institutions that regulate the media, and the promotion and protections of individual rights to access of information;
Provide direction and assistance to promote sustainability and build capacity of local organizations and media houses at both the national and sub-national levels;
In collaboration with partner organizations, foster network building and other initiatives that strengthen media associations;
Design and implement trainings to build the skills of journalists in human rights, rule of law, investigative journalism, and protection;
Monitor and evaluate processes, and write program reports to ensure completion of program objectives;
Support the COP to ensure programmatic compliance with USG rules and regulations;
In collaboration with the COP, develop advocacy initiatives to support freedom of expression and access to information in Uganda;
Assist the COP with fundraising, which includes developing concept notes, proposals, budgets, etc.;
Required to travel extensively to project sites within Uganda and occasionally within the region;
Other related duties as assigned.

Underwriting & Customer Service Executive Job Opportunity in Uganda at Resolution Health East Africa Limited

Job Title: Underwriting & Customer Service Executive
Organization: Resolution Health East Africa Limited
City Kampala,
Country Uganda

About Us:
Resolution Health East Africa Limited is a leading Medical Coverage Provider. With over 60,000 members in our fold, we are constantly growing and developing solutions that are effective and relevant to our members. Resolution has a strong accredited medical service provider network of over 500 hospitals, clinics and doctors all across East Africa.

Job Summary: The Underwriting & Customer Service Executive will ensure that incoming business conforms to and Resolution’s underwriting practice and provide a delightful customer experience.

Key Duties and Responsibilities:
·         To manage membership registration as per the RI underwriting protocols.
·         To maintain the underwriting process lead-times. (from receipt of business to dispatch of cards and member documents within company set timelines)
·         Handle and resolve internal and external customer queries, complaints and any issues related to membership details/status raised via telephone, written correspondence and walk ins. (response within 24 hours)
·         Handle and resolve or escalate within specified timelines, issues interrupting or preventing the smooth flow of application and membership processing. This includes concession plans, system errors, defects, staff delays etc