Vacancy: IT Officer
Recruiting Company: Mota-Engil
Duty Station: Kampala,
Country Uganda
About Us:
NFT Consult, a leading HR Consultancy firm, seeks to recruit for it valuable client, Mota-Engil is a multidisciplinary construction company that has had a relationship with Africa. NFT Human Resource Solutions are customer tailored per industry requirements and are geared towards increased cost savings, process improvement leading to improved efficiency and effectiveness yet simultaneously strengthening quality and control of resources.
Responsibilities:
Maintain both wired and wireless network infrastructure at the Head Office and Sites.
Maintain accurate inventory of all IT assets at the Head Office and Sites.
Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and appropriate software as per the set standards.
Intuitively investigate user computer related problems, identify the source of such problems, determine possible solutions, test and implement the solutions.
Develop training materials and procedures, and/or train users in the proper use of hardware and software.
Stay updated on current IT trends and recommend innovative tools that will improve the end-users’ productivity.
Support the purchasing department verify specifications of IT materials that they may not correctly identify.
Keen on identifying skill gaps among end users with the ability to create tools to aid resolving or introducing new ways of performing certain tasks.
Maintain a database of all issues reported by the user and ability to make follow up to ensure full resolution of any reported problem.
Work closely with different service providers to identify gaps noted in the service provided to be discussed and improvement planned for action.
Perform any other duty assigned by the IT Manager.
Qualifications,
The IT Officer should possess a Bachelor’s Degree or Diploma in Computer Science, Information Technology/Systems
Skills and Experience:
At least a year to two years’ experience in a very busy IT environment.
Professional IT Microsoft Certification: Microsoft Certified Systems Engineer/Administrator MCSE/A or Microsoft Certified Professional (MCP) is a MUST.
Possession of Cisco Certified Network Associate is an added advantage.
ITIL Certification is an added advantage.
Excellent analytical and problem solving skills are necessary.
Possess willingness to spend time helping end users understand the best available tools to use.
Highly flexible to work out of the official working hours to answer to end users’ requests.
Apply:
All suitably qualified candidates should visit the web link below and create a profile on the NFT Consult website by entering their e-mail addresses. Please visit web link below and click Apply now if convinced you have the job requirements. The applications/CVs should be prepared in English and submitted in either MS Word or PDF format will be considered.
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