Organisation: United Nations Office for Project Services (UNOPS)
Reports to: Video Conference Manager
The United Nations Department of Field Support, Information and Communications Technology Division (UN DFS-ICTD) is responsible for the delivery of applications that satisfy the requirements of the Departments of Peacekeeping Operations and Field Support (DPKO/DFS) missions as well as Special Political Missions (SPMs). DFS has implemented a range of systems to address the principal requirements of peacekeeping operations and to support and enhance the processes DFS undertakes. UNOPS has been requested to assist in the implementation of this activity.
Key Duties & Responsibilities:
Service and test equipment for Video Conferencing facilities and Multimedia Support Services.
Provide support for all video conferencing activities originating or transiting UNESB; which will include the set up of all conferences and the operation of the equipment during conferences.
Assist in the operation and maintenance of the conference facilities at UNESB.
Operate the relevant room equipment during the conferences. The incumbent must over-see the entire conference to ensure that all equipment is functioning properly.
Operate various Video Conference Network equipment, Gatekeepers, management servers, steaming servers, Video Conference endpoints and MCU’s.
Operate various short-haul and long-haul, high-speed data carrier equipment (eg. Satellite modems, Network switches and routers (copper/fiber) equipment).
Assist with the distribution and return of CIT equipment for DFS and with Inventory Management functions, such as receipt, inspection, issue, return-to-stock, write-off, shipments and stock checks.
Perform other duties as required.
Qualifications, Skills & Experience:
Secondary school education or equivalent technical school.
Minimum of 6 years of experience in operating a wide range of AV presentation equipment, together with the relevant technical qualification, good communication skills and computer literacy is essential.
Broad technical knowledge of Video Conferencing and associated equipment.
Basic knowledge of satellite communications and Wide Area Networking equipment
2-3 years experience with operating Video Conferencing equipment is preferable.
Previous experience in installation and operation of Cisco Video Conferencing equipment is a plus.
Language: Must be proficient in English. Work requires reading, writing and speaking English.
Planning and Organizing: Ability to organize, plan and implement work assignments, manage competing demands and work under pressure of frequent and tight deadlines.
Teamwork: Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others. Strong interpersonal skills and ability to establish and maintain effective partnerships and working relations in a multi-cultural environment.
Technological Awareness: Ability to keep abreast of available technologies and actively seek to apply technology to appropriate tasks
Communications: Proven ability to write in a clear and concise manner and to communicate effectively orally. Ability to prepare reports, articulate options concisely conveying maximum necessary information, and make and defend recommendations.
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