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Monday 9 December 2013

Lecturer needed at Makerere University Kampala (MUK)



 Makerere University Kampala (MUK)


About MUK:

Established in 1922 as a humble technical school, Makerere University is one of the oldest and most prestigious Universities in Africa. In January of that year, the school, which was later renamed Uganda Technical College, opened its doors to 14 day students who began studying Carpentry, Building and Mechanics. The College soon began offering various other courses in Medical Care, Agriculture , Veterinary Sciences and Teacher Training. It expanded over the years to become a Center for Higher Education in East Africa in 1935. In 1937, the College started developing into an institution of higher education, offering post-school certificate courses. In 1949, it became a University College affiliated to the University College of London, offering courses leading to the general degrees of its then mother institution.



Job Title:      Lecturer (4 Vacancies)
Faculty: College of Humanities and Social Sciences (CHUSS)
Department: Department of Political Science and Public Administration.

Key Duties & Responsibilities:
The Lecturer will be responsible for;
  • Teaching, examining and grading of graduates
  • Supervision of research for graduate and undergraduate students
  • Mentoring junior staff in academic growth and research

Qualifications, Skills and Experience:


  • The applicant should hold a PhD in Political Science, Public Administration or       International Relations.
  • Possess an MA. Political Science, Public Administration or International Relations.     
  • An Upper Second BA(Social Sciences) degree Majoring in Political Science, Public Administration or International Relations

How to Apply:

All applications are invited from suitably qualified candidates for the vacancies above. Please submit your application, Curriculum Vitae, Certificates and Transcripts (3 copies each set) giving full details of applicants’ education, qualifications, work experience, present salary and naming three referees, plus their postal addresses. Applicants should make sure that at least two referees have forwarded references concerning their application by the closing date.

Applications should be delivered to the Appointments Board Office, Room 406, Top Floor, Main Building, Makerere University, and addressed to:

 The Director
Human Resources
P.O. Box 7062
Kampala. Uganda

Deadline: 31st December 2013  

Rigour Manager, Card Operations needed at Barclays Bank

Barclays Bank


Job Title: Rigour Manager, Card Operations – BA3 - 00138848
Duty Station:  Kampala, Uganda
Reports to: Risk & Governance

 About Barclays Africa: 

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).
Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.



Job Summary:
The Rigour Manager will be responsible for;

  • Provide training on AML and KYC to all Staff (FTEs and out sourced)
  • Deliver KYC  account opening processes and updating of customers information within the business
  • Process change mandates in line with KYC guidelines
  • Provide daily MI on non-compliant accounts
  • Manage workflow within the units
  • Undertake full responsibility on corresponding to Central Bank of UAE on Court orders as well as Financing for Commercial building inquiries
  • Conduct KYC account sampling for all new (retail as well as corporate) accounts opened and ensure remediation of non-compliant accounts.
  • Carry out ad hoc KYC account reviewing as and when required to do so

Key Duties & Responsibilities:

1. KYC and AML Training (30%)

  • Developing and maintaining all relevant training materials
  • Providing AML and KYC training to the staff
  • Ensuring achieving of minimum target of training the staff
  • Liaising with Compliance to update the training materials and adopt the best required approach
  • Liaising with Training Coordinator to ensure smooth and effective training schedules and granular MI is achieved

2. KYC Account Sampling (50%)

  • Compilation and submission of periodic returns
  • Implement plans to rectify shortfalls in operational service in liaise with the Team Manager
  • Ensure effective escalation and resolution of operational issues
  • Compile and review on an ongoing basis performance figures/statistics and monitor against targets.
  • Implement processes to ensure achievement of service levels
  • Initiate actions to overcome problems identified in meeting the service levels
  • Act as Key points person in policy and guidance cascading and escalation of issues
  • Implement the control and monitoring of performance within the unit   
  • Embed and control  performance measurement within the business
  • Oversee quality controls and checks within the units in order to maintain high standards
  • Adhere to procedural compliance which may include sorting Audit Exceptions and rigour issues.

3. Others (20%)

  • Support the Team in interpreting and communicating local and group policy covering operations within the team.
  • Ensure adherence to statutory legal and group requirements within the business
  • Ensure timely returns on regulatory and court requirements.
  • Ensure effective utilization of resources and maintaining appropriate staffing levels for KYC related duties.
  • Establish and maintain effective working relationship with internal customers.
  • Ensure that the integrity of the quality and service within the units is achieved

Qualifications, Skills & Experience:

  • The applicant should possess previous experience to back office operations in a centralized environment.
  • Previous experience of training and managing staff in a centralized environment.
  • Detailed knowledge of the Bank’s Policies and procedures covering back Office
  • Detailed knowledge of the Bank’s bookkeeping procedures, business rules and systems
  • General knowledge of services and regulatory requirements of Group reputational risk aspects
  • Good understanding of productivity/ performance  management techniques
  • Good understanding of risk controls and its applications
  • Effective people management and delivery of complex challenges in rapid timescales
  • Multi disciplinary team facilitation and influence up to senior management levels in order to promote ideas and concepts as required
  • Good Planning / Organization skills
  • Performance Management skills
  • Problem Solving / Decision Making

How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:
https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

 Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com
Deadline:  16th December, 2013

Electrician needed at Civil Aviation Authority (CAA)

Civil Aviation Authority (CAA)



Job Title: Electrician (3 Vacancies)
Duty Station:  Kampala, Uganda
Reports to: Senior Electrical Engineer
Job Ref: CAA/ADV/EXT/18/2013

 About CAA: 

Civil Aviation Authority (CAA) is a corporate body responsible for the regulation of Civil Aviation in Uganda. It manages Entebbe International Airport and 13 other aerodromes upcountry. CAA carries out its work in conformity with International Civil Aviation Organization (ICAO) Standards and Recommended Practices (SARPS).

 Job Summary:
The Electrician will ensure availability of reliable electrical power to the airport users, equipment on a 24-hour basis.

 Key Duties & Responsibilities:

Electrical repair and maintenance process:


  • Undertakes scheduled and unscheduled work ensuring that standards and good practice is adhered to.
  • Timely attends to emergencies to ensure continued availability of power
  • Carries out daily physical inspection of all major airport electrical systems, records and repairs as necessary.
  • Carries out preventive maintenance of electrical systems and equipment by cleaning and replacing worn out parts
  • Participates in electrical installations for systems and equipment
  • Responsible for trouble shooting to determine causes of faults/ damage before carrying out repairs
  • Records all faults in the log book and maintains up to date and accurate records on all faults for planning purposes
  • Perform any other duties in the job jurisdiction.


Qualifications, Skills & Experience:


  • The applicant should possess a good Ordinary Diploma in Electrical Engineering from a recognized training institution.
  • At least two years of relevant working experience.
  • Technician membership of the Uganda Institute of Professional Engineers will be an added advantage


 How to Apply:

All hand-written applications with detailed CV and copies of academic certificates and transcripts with the Job reference number clearly marked the top left hand corner of the envelope should be sent to the address below; The Director Human Resource and Administration Civil Aviation Authority, P .O. Box 5536, Kampala, Uganda.

Fraud Analyst needed at Barclays Bank Kampala Uganda

 Barclays Africa:


About Barclays Africa:

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

 Barclays Africa serves its 2.8 million customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.




Job Title: Fraud Analyst, Credit Cards – BA3 - 00138857

Reports to: Application Fraud Manager

 Job Summary: The Fraud analyst, Credit cards will be responsible for;


  • Control of cardholder fraud by going through BASE 1 and 11 advices
  • Monitoring of Local Negative File  exception reports
  • Monitor all Cardholder Fraud and ensure all fraudulent transactions are suspended from cardholder’s accounts
  • Monitor all Card applications on Imaging and Workflow and ensure all fraudulent applications are suspended from having the card being generated


 Key Duties & Responsibilities:

  •  Operational Management 70%


Report issuer fraud as per laid down procedures.
Raise charge backs to the Issuing Chargeback’s Analyst in BSSSA
Go through all issuing fraud exception reports and ensure cardholder fraud does not   exceed 0.1% of Turnover per quarter

  •  Service Management 25%


Manage cardholder relationships by advising them whenever card is blocked due to fraud usage.
Manage merchant relationship by advising the Acquiring Manager whenever fraud is suspected.


  •  Self 5%


Agree  individual performance objectives, standards and targets with Team Leader
Pursue self development to increase personal effectiveness acknowledging strength.



Qualifications, Skills & Experience:

The applicant should possess comprehensive knowledge of all of Card products and services
Excellent Risk Management skills- this role is dealing with Fraud monitoring of cardholders.
The jobholder must have gained first hand experience with clients and have proven negotiation skills.
Working within a stringent environment of card fraud.
Experience in Fraud monitoring
Experience in Visa operating standards in relation to Fraud.
Comprehensive knowledge of card fraud.
In-depth knowledge Fraud types
Use of Visa On-line system
Use of VROL system
Use of Visa Risk Manager(VRM)
In depth knowledge of Risk Management in relation to card business.
Knowledge of Visa fraud Reporting procedures
Contacts  with Law enforcement in relation with card fraud
Good Communication, verbal and written
Good decision making skills
Negotiation skills
Good Interpersonal skills
Influencing skills
Investigative skills

 How to Apply:

If you feel challenged by any of the above positions, and believe you can deliver on key deliverables as outlined above, upload your application letter, current curriculum vitae and photocopies of academic certificate to our recruitment website detail below:

 https://barclays.taleo.net/careersection/2/moresearch.ftl?lang=en_GB

 Barclays is an equal opportunity employer that recruits, develops and promotes people on merit, and rewards outstanding performance, regardless of background and gender.

For queries contact us on 0417122453 or email: barclays.uganda@barclays.com



Deadline:  16th December, 2013

Wireless Field Engineer - : Telecommunication Company Uganda

Job Title:  Wireless Field Engineer
Organisation: Telecommunication Company
Duty Station: Kampala,
Country Uganda


Job Summary: The Wireless Field Engineer provides customers with a variety of maintenance services, including but not limited to loading software and data tables as prepared by engineering on already installed equipment. Performs testing as per procedures defined by engineering and verifies that the system is complete back to original working conditions



Key Duties

Responsible for LTE RAN/IP and Evolved Packet Core Network.                                          
Data Configuration.                                                                                                                        
Data Provisioning·        
Product Validation Completion (Full Acceptance):  The service is performed on-site.  
The service includes resolving issues related to the backhaul network (e.g., network between Systems and other equipment).          
Follow a mutually agreed Method of Procedure (MOP), Acceptance Plan from Rollout. Review and sign off on MOP acceptance.
Ensure no critical identified issues remain outstanding.
Ensure no major identified issue is outstanding without a temporary satisfactory workaround in place and a committed plan for definitive resolution. Existing Minor identified issues shall not prevent Service Acceptance to be signed off by MS."
Installation and configuration of additional equipment required to complete Integration.    
Update factory software as required.


Finance and Administration Manager - Mobile Commerce Company Uganda

Job Title:  Finance and Administration Manager

Organisation: Mobile Commerce Company

Duty Station: Kampala,
Country Uganda

Reports to: Group Finance Manager and dotted line to Country Chief

 About Us:

Our client is a pan-African mobile commerce company that operates Africa's number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem is seeking to recruit a suitably qualified candidate for the role of  Systems Integration Engineer



Job Summary: The Finance and Administration Manager will support the Group Head of Finance and Treasury in facilitating financial accounting and reporting.


Senior Relationship Manager - Mobile Commerce Company Uganda

Job Title:  Senior Relationship Manager
Organisation: Mobile Commerce Company
Duty Station: Kampala,
Country Uganda

Reports to: Client Engagement Lead

 About Us:
Our client is a pan-African mobile commerce company that operates Africa's number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem is seeking to recruit a suitably qualified candidate for the role of  Systems Integration Engineer

 Job Summary: The Senior relationship manager is responsible for increasing customer adoption of Cellulant’s mobile commerce Products & Services and drive transactional revenue for the banks. S/he is charged with the role of managing the relationship between Cellulant and its customers from an account perspective and to ensure that the clients are engaged at all times. In addition the Senior Account manager is required to look at other influencing factors within the company and externally that can help drive growth in the relationship Cellulant has with its customers.


Operations Manager - Barclays Bank

Job Title: Operations Manager - Card Issuing – BA4 - 00138815

Recruiter Barclays Bank

Duty Station:  Kampala,
Country  Uganda

Reports to: Head of Card Operations

 About Barclays Africa:

Barclays Africa encompasses Barclays Global Retail Banking, Corporate Banking, and Barclaycard operations in 10 countries organised in four geographic areas: North Africa (Egypt), East and West Africa (Ghana, Tanzania, Uganda and Kenya),  Southern Africa (Botswana, Zambia and Zimbabwe), and Indian Ocean (Mauritius and Seychelles).

 Barclays Africa serves its 2.8m customers through a network of 573 branches and service centres providing a variety of traditional financial products including retail mortgages, current and deposit accounts, commercial lending, unsecured lending, credit cards, treasury and investments.

 Job Summary: The Operations manager - Card Issuing will be responsible for;

Responsible for managing the Card Operations unit and ensuring quality service is offered by creating and dedicated team.
Manage the human resources and systems at the unit. Responsibility of the unit is managing all card operations for customers and merchants, including PIN and Card receipt


Systems Integration Engineer - Mobile Commerce Company Uganda

Job Title:  Systems Integration Engineer
Recruiter Mobile Commerce Company
Duty Station: Kampala,
Country Uganda

Reports to: Customer Engagement Lead

 About Us:
Our client is a pan-African mobile commerce company that operates Africa's number one mobile commerce network and aims to connect 100 million customers to its mobile commerce ecosystem is seeking to recruit a suitably qualified candidate for the role of  Systems Integration Engineer



Job Summary: The Systems Integration Engineer will be responsible for the planning, implementation, control and completion of customers’ projects ensuring consistency with company strategy, commitments and goals to ensure that the project is closed on time and within budget.

Manual Identification Operator - Ministry of Internal Affairs Uganda

Job Title: Manual Identification Operator (150 Career Jobs)
Organisation: Ministry of Internal Affairs
Project: National Security Information System (NSIS) Project
Duty Station: Uganda
Reports to: Shift Supervisor

About NSIS Project:
The Government of Uganda through the Ministry of Internal Affairs is implementing NSIS Project. The project is crucial for the creation of a biometric National Identification Register in order to strengthen citizen identity management, national security and for social economic development of the country. The main objective of the project is to create a reliable system for then identification cards for citizens and other residents. The NSIS project has 14,662 vacancies to be filled. The Ministry of Internal Affairs would like to fill these vacancies on contract terms from four (4) to Sixteen (16) months to support the project team.

Key Duties
Manual identification of applicants based on AFIS, FRS & Demographic Data.
Supporting the processing of quarantined applications.
Helping end-users answer queries and verify claims.
Perform any other duties that may be assigned from time to time.