Sponsor link

ad

Friday 20 September 2013

Customer Service Engineer Jobs Opportunity in Uganda at Umeme

Job Title: Customer Service Engineer
Organisation Umeme
City Kampala
Country Uganda
Closing Date  30th Sept 2013


Reports to: Customer Services Engineering Manager

Job Purpose
Delivery of Engineering Services for all customers

Interrelationships
Works Closely with District Managers in Districts which CSE has responsibility for.
Has functional responsibility for all things technical within districts and as such has direct dealing with O&M engineer and Metering Engineer and Oversight of their deliveries
Works closely with Contractor Manager

Principal Accountabilities
Systematic management of all resources, People, Materials and Processes
Ensuring customers are connected to target times and in a network efficacious manner
Ensuring Asset inspection programmes are delivered and recorded to time and quality
Delivering customer responses, planned and unplanned in a systematic, efficient and safer manner
Managing unplanned and unplanned outages in accordance with outages protocols
Delivery of overall works planning and scheduling

Education, Experience and Skills

Degree in Electrical Engineering 5 (five) years experience in industry
Communications Skills both verbal and written

Key Competences
Ability to systematically manage key resources, People, contractors, systems and materials
Ability to plan and to deliver the plan
Ability to communicate above and below
Motivated by excellence especially with respect to customer service

How to Apply:
If you believe you are the right candidate, please send your application clearly detailing your suitability for the position in terms of required qualifications and experience to recruit.hr@umeme.co.ug by 30th September 2013, 17:00. Please do not send CVs, Please indicate the job you are applying for in the subject line.