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Friday 18 October 2013

Technical Support Specialist jobs in Uganda at FreeBalance

Job Title: Technical Support Specialist
Recruiter : FreeBalance
Location  Kampala, Uganda

Job Summary: The Technical Support Specialist will have the opportunity to contribute to our on-going success by delivering quality and timely technical services during the implementation of our products to our customers for all project deployments. Drawing upon your product/database/solutions expertise, you will also support the Operations and Sales teams by providing proposal support, and serve as a subject matter expert for technical analysis and specification efforts.

Major Roles
Support the implementation of FreeBalance Government Accountability Software
Conduct business requirements reviews, prepare configuration design, and develop acceptance test plan
Train and mentor clients on the use of FreeBalance software in order to ensure self-sufficiency and sustainability

Build confidence in FreeBalance reputation in the market
Demonstrate a strong sense of global citizenship and willingness to engage in global initiatives at FreeBalance
Perform any other duties as required

The ideal candidate will be a graduate from university specializing in Commerce, Finance and/or Human Resources

Skills and Experience:
Demonstrate skills in working with public sector accounting concepts and procedures (cash, modified accrual, accrual and budgeting)
Demonstrate understanding and knowledge of Human Resource Management processes
Demonstrate experience with establishing financial/accounting policies and procedures
Previous experience with ERP systems and/or financial software (SAP, GP Dynamics, Oracle Financials, among others)
Strong analytical skills and proven ability to identify and resolve problems
Demonstrated experience working with customers resulting in a positive and ongoing relationship
Demonstrated experience in implementing and deploying software applications, gathering and documenting client’s requirements, particularly for the development and implementation of software applications

How to Apply:
All those with a desire for this job should express interest by applying online and sending a cover letter and resume, through: http://www.freebalance.com/company/job_application.html

End Date :  31st October, 2013