Recruiting Company: National Medical Stores (NMS)
Duty Station: Moroto,
Ref: NMS 2013/06
Job Summary: The jobholder will provide Customer Care support to the Customer Care Representative by way of ensuring that the customer service inquiries are either to Customer Care Representative or recorded for onward presentation to Customer Care Representative.
Key Duties and Responsibilities:
Cordially answer Customer inquiries
Responsible for the receipt of documents and arrange for their delivery to NMS head office
In charge of receiving and directing all internal and external calls to appropriate destinations.
Act as the primary front desk person of the office
Conduct any other duties as assigned from time to time by the Supervisor.
Qualifications, Skills and Experience:
All suitably qualified and interested Candidates must possess diplomas in Business related discipline from recognized institutions.
The applicant must be a KARAMAJONG.
Demonstrate customer care orientation and best practices.
Highly proficient in the use of computers.
Past exposure and experience in handling Customers.
All suitably qualified and interested candidates should send their updated CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, email and postal addresses indicated on the application letter.
Photocopies of the original academic documents should be attached.
Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity.
National Medical Stores is an equal opportunity employer.
All applications should be addressed and delivered to the Head of Human
Resource and Support Services, National Medical Stores (NMS), Plot 4-12, Nsamizi Road, P.O Box 16, Entebbe, Uganda.
NB: Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.
Deadline: 8th April 2014 by 5pm