Job Title: IPPS Help desk Supervisor
The Ministry of Public Service is seeking to recruit suitable qualified applicants to fill the vacant post above .
Duties
• Will be responsible for the supervision , administration and management of the IPPS Help desk, including IPPS Help desk support staff .
• She will also work with the IPPS team and will be in charge of the IPPS project implementation team for the successful implementation of the IPPS.
Qualifications
• An Honors Bachelors degree from recognized institution of higher learning .
• Should have experience in IT systems support.
• Experience in team supervision dealing with critical client service situations regarding related support issues id essential.
• At least 5 years experience in providing customer care services in a busy environment
• Experience in supporting HR and Payroll systems will be an added advantage.
• Knowledge of the Uganda Public Service is an added experience .
How to apply
The Head , Procurement and Disposal Unit,
Ministry of Public Service,
Plot No. 12 Nakasero Hill Road,
Block B , Ground Floor Room No . 40,
P. O. Box 7003,
Kampala. Tel: 256-0414-347687
Deadline: 22/04 /2013
