Vacancy: E- Channels Business Manager
Recruiter: Bank of Africa – Uganda Ltd. (BOA)
Duty Station: Kampala,
Country Uganda
Reports to: Head of Retail Banking
About BOA:
Bank of Africa – Uganda Ltd. is part of Groupe Bank Of Africa (BOA) comprising 16 Commercial Banks, 3 Leasing Companies, 2 Investment Companies, a Stock Brokerage Company, an Asset Management Company and a Mortgage Bank. It spans 15 African countries and France, employing over 5,000 people. BOA believes in Transparency, Expertise, Proximity and Responsibility.
Job Summary: The E- Channels Business Manager will oversee the Bank’s E-Channels programme, and drive the execution E-Channels Business Growth strategy in line with the overall mission of the Bank.
Key Duties
Coordinate the formulation and execution of the e-channels strategic business plan to support the Bank’s growth strategies and exceed defined e-channels business goals
Work in liaison with the marketing and business teams to identify key target segments, formulate plans to engage and acquire new customer relationships, and drive acquisition and usage of electronic banking channels / products
Identify opportunities for new revenue streams around electronic banking and collaborate with relevant departments such as marketing, ICT, product development, operations and external parties to develop responsive product solutions to tap into such opportunities
Work collaboratively with the retail banking management teams to rally the whole branch-network to drive retail uptake of electronic banking channels and products through finger-tip product knowledge and vigorous monitoring and engagement of branches on electronic banking sales and product uptake
Oversee the identification of strategic business partners of electronic banking, and actively guide the negotiation and set up of strategic relationships with such third parties to drive market foot-print, customer accessibility and wide availability of the Bank’s electronic banking services
Gradually monitor the performance of the whole portfolio of electronic banking channels / products, maintain traction against set performance targets and proactively advise management on corrective measures where necessary
Vigilantly monitor the market and industry trends, and competitor behaviour to gather business intelligence to advise and shape management response to effectively manage opportunities and threats while maximizing e-channels business performance
Manage, motivate and develop the e-channels team through rigorous performance management, coaching, mentoring and learning interventions to create a team able to deliver the e-channels mission
Perform any other assignments as stipulated by the Head of Retail
Qualifications,
The applicant should possess a good Bachelor’s degree in Business, Finance, Banking, Marketing or a related field
Additional Professional qualifications in Marketing, Finance or related field e.g. CIMA, ACCA, CFA, CPA desirable
Skills & Experience:
At least five years’ experience in Finance related Business Development; 2 of which should be in e-channels
Excellent track record in Direct Selling, Sales Management and Relationship Management
Good understanding and grasp of general trends and applicability of technology, electronic channels / banking
Strong strategic perspective
Good leadership and people management skills
Strong customer centricity, with a strong sense for client behavior
Solid business acumen and financial skills
Excellent networking skills, tact and diplomacy; with ability to influence key people inside and outside the Bank
Strong presentation, verbal and written communication skills
Good team player with strong interpersonal skills and the ability to build internal and external networks
Ability to work in a fast paced and result driven environment
Apply:
All suitably qualified applicants with a yearning to join the banking sector with Bank of Africa – Uganda Ltd. (BOA) in the aforementioned portfolio should please send their applications which should include a cover letter, updated resumes (CVs) and send them preferably via E-mail (no scans) or hand deliver them to our office in the address below. The application should also include three references none of whom should be a relative i.e. they should have supervised you, taught you or known you through your work.
Address to: Human Resource Manager, Bank of Africa – Uganda, Plot 45 Jinja Road, Kampala, Uganda.
E-mail to: boajobs@boauganda.com
Deadline: Monday, 20th January 2014
