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Tuesday 25 March 2014

Front Desk Assistant - National Medical Stores (NMS) Uganda

Job Title: Front Desk Assistant
Organization: National Medical Stores (NMS)
Duty Station: Entebbe,
Country Uganda
Ref: NMS/2014/05

About NMS:
National Medical Stores is an autonomous Corporation that was established by an Act of Parliament 1993. Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities in Uganda.

Job Summary: The Front Desk Assistant for the National Medical Stores will mainly conduct reception service and telephone switchboard operations.

Key Duties and Responsibilities:
Receive, record bookings and make outgoing calls.
The Front Desk Assistant will also update and maintain records and verify telephone bills before forwarding for payment processing.

Receive all incoming calls and route them to relevant personnel, and attend to routine inquiries and record all messages received in line with NMS customer care guidelines.
Maintain the front desk office infrastructure in line with front office desk management practices.
Receive customers/visitors to corporation and guide the relevant offices in line with NMS customer care guidelines and ensure that their needs are addressed.

The ideal NMS Front Desk Assistant must hold a good diploma in Secretarial Studies or in Business Administration or in Leisure and Hospitality.

Skills and Experience:
At least two years’ post qualification experience.
Computer literacy skills
Possess the ability to communicate effectively, especially verbally
The applicant must have undertaken training in Customer Service.

All suitably qualified and interested candidates should send their updated CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three referees with their full time telephone contacts, email and postal addresses indicated on the application letter.
Photocopies of the original academic documents should be attached.
Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity.

National Medical Stores is an equal opportunity employer.
All applications should be addressed and delivered to the Head of Human
Resource and Support Services, National Medical Stores (NMS), Plot 4-12, Nsamizi Road, P.O Box 16, Entebbe, Uganda.

NB: Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.

Deadline: 8th April 2014 by 5pm