Job title: SERVICE CENTRE MANAGER
Organisation UGANDA BAATI LIMITED
Country: Uganda
City ARUA, TORONTO, JINJA, MBARARA, ENTEBBE, GULU, MBALE
Category: Management
Closing date: September 13, 2013 - 5pm
Uganda Baati Limited is a member of the Safal Group of companies, and the first one in the East African region to set up an ultra-modern Continuous Galvanizing line. We are Uganda’s leading manufacturers and suppliers of roofing sheets and have the widest range of roofing products in galvanized, aluminium-zinc coated and pre-painted materials with branches in; Kampala, Arua and Tororo.
We are looking to fill the following position; this challenging opportunity requires an individual who is able to demonstrate a high level of technical and managerial ability in specific areas with great attention
Main duties:
The Branch Manager will oversee the planning, directing and managing of activities of the branch. You will be responsible for formulation and implementation of strategies to meet the performance goals in areas of business development, portfolio quality, Customer Care and human resource management.
Branch shall be run as profit centre
Key responsibilities:
• Prepare annual and monthly budget for the production, sales and collections for approval of Sales and Marketing Manager
• To keep track of market trends in the Region and assist Manager in preparation of plan/strategies for timely initiating corrective actions including timely revision of the Price lists/ Discount structures etc
• To track the competitor activities; market share, pricing, new product launches, marketing strategies etc and prepare plan/strategy for counter measures for approval of Manager. Upon approval, implement the plan/ strategy and periodically review the effects/ results and take corrective action in consultation with the Marketing Manager.
• To prepare proposals for Credit Limits to be extended to Regional Customers for approval by Marketing Manager /Business Head and to ensure that customers accounts remains active and up-to-date and financial exposure of the customers is always within the approved credit limits.
• To prepare plan and budget for product launches/ Brand Building/ Marketing meetings with stake holders/ advertisements etc. in the region for the approval of the Sales and Marketing Manager /Business Head and implement the approved plans.
• To keep track of feed backs received from the customers in respect of timely supplies; quality issues and coordinates with respective departments for improvements and timely resolutions.
• To coordinate and provide input for planning for raw materials and production so as to achieve full capacity utilization of the roll- forming capacity at the branch
• To comply with all the local authorities Regulations with respect to Roll-forming activities at the Branch and wherever required seek timely support from Sales and Marketing Manager / HOD-Administration.
To maintain cordial relations with the staff/workers and also maintain discipline at the Branch so as to ensure desired level of productivity is achieved
• To ensure that Raw material and finished goods records are properly maintained for receipts and dispatch and are kept reconciled at all times
• To ensure that monthly credit notes, based on approved pricing/ discount structures, quality complaints are prepared and issued to the customers after taking necessary approval of Sales and Marketing Manager
• To prepare and submit weekly/monthly/annual MIS for Marketing and Sales to Sales and Marketing Manager
• To meet production, sales, price realization, collection and Market share targets as per the approved monthly and annual budget.
The successful candidate will have;
• A university degree in Marketing, Business Management/ Business Administration;
• Three (3) substantial experience in manufacturing industry, sales & marketing experience
• High degree of self-awareness
• Sound understanding of driving and supporting team performance and individual development
Analytical
• Strategic thinker with high business acumen
• Management experience
• Excellent planning and organizing skills
• Culturally sensitive
• Excellent English communication skills (both oral and written)
• The successful candidate is expected to be professional, dynamic, self-driven and results oriented.
Authority Level and Decision Making.
• The job holder will have the necessary authority over the Branch under him/her; he/she will however consult the Heads of Department a Headquarters on any major or well informed decision decisions.
How to apply:
Candidates with the above qualifications should please forward their applications no later than 13th September 2013 to the address below:
Attn: Human Resource Manager
Uganda Baati Limited
Plot 14/28 Kibira Rd, Industrial Area, P.O. Box 3554 Kampala, Uganda.
Tel: (+256)414-254108/9/10; Fax: (+256)414-344602
Email: daphne@ubaati.com; Website: www.ugandabaati.com
