Job Title: FRONT DESK ASSISTANT
Reports to: Human Resource Management Officer
Salary Scale: Grade 7
Duty Station: Entebbe
Job Purpose: To carry out reception service and telephone switchboard operation.
Plot 4-12, Nsamizi Road
P.O Box 16,
ENTEBBE, UGANDA.
National Medical Stores is an autonomous Corporation that was established by an Act of Parliament 1993. Our mandate is to procure, store and distribute medicines and other medical supplies to public health facilities.
Our vision is “A POPULATION WITH ADEQUATE AND ACCESSIBLE QUALITY MEDICINES AND MEDICAL SUPPLIES”
Our Mission is “TO EFFECTIVELY AND EFFICIENTLY SUPPLY ESSENTIAL MEDICINES AND MEDICAL SUPPLIES TO PUBLIC HEALTH FACILITIES IN UGANDA”
We are now looking for competent persons who possess appropriate skills, knowledge and right attitude to fill vacant position which has arisen as a result of our expanded mandate. Applications are now invited from suitably qualified candidates to fill the following vacant post within the Corporation. National Medical Stores is an equal opportunity employer.
All applications should be addressed to The Head of Human Resource and Support Services, at the above address or they can be hand delivered not later than 5 p.m on 15TH November 2013.
Mode of application:
Interested candidates should submit their CVs that should include names and addresses of the last two employers with hand written applications indicating the reference number of the position you are applying for and giving three
Photocopies of the original academic documents should be attached.
Please note that National Medical Stores reserves the right to verify Photocopies of the academic documents attached with the relevant awarding institutions to authenticate their validity. Any form of canvassing will lead to automatic disqualification. Only candidates who meet the specifications indicated for the jobs will be contacted.
KEY RESULT AREAS/ACCOUNTABILITIES
1 Receive, record bookings and make outgoing calls
2 Maintain records and verify telephone bills before forwarding for payment processing
3 Receiving all incoming calls and route them to relevant personnel, attend to routine inquiries and record all messages received in line with NMS customer care guidelines
4 Maintain the front desk office infrastructure in line with front office desk management practices
5 Receive customers/visitors to corporation and guide them to relevant offices in line with NMS customer Care guidelines
QUALIFICATIONS (Person specifications)
1. A Diploma in Secretarial Studies or in Business Administration
2. Computer literate
3. Able to communicate effectively, especially verbally
4. A minimum of two years post qualification experience
5. Should have under taken training in Customer Care.
